Allianz Admits Most U.S. Customer Data Stolen in Cyber-Attack

Hackers have stolen the personal information of a majority of Allianz Life Insurance Co.’s 1.4 million customers in North America, the company’s German parent firm confirmed.

Allianz serves over 125 million customers globally. (Photo: Allianz)

"On July 16, 2025, a malicious threat actor gained access to a third-party, cloud-based CRM system used by Allianz Life Insurance Co. (Allianz Life)," the company told Ali Abbas Ahmadi of BBC News.

The parent company added that hackers were "able to obtain personally identifiable data related to the majority of Allianz Life’s customers, financial professionals, and select Allianz Life employees, using a social engineering technique."

The data breach only affected Allianz Life, the firm said.

The insurer disclosed the breach in a legal filing with the attorney general in the U.S. state of Maine. In a statement, Allianz said it had taken “immediate action” to contain the breach and had notified the FBI.

It emphasized that there was "no evidence the Allianz Life network or other company systems were accessed, including our policy administration system."

Allianz—which serves over 125 million customers globally—said it is in the process of contacting and assisting those affected. A social engineering cyber-attack involves manipulating or deceiving users into giving away sensitive information, often by impersonating a trusted entity.