Cloudflare Admits Latest Outage Is Its Worst

Another day, another internet outage. This time Cloudflare was to blame, said its CEO Matthew Prince, Andrew Nusca reported for Fortune Tech.

This was Cloudflare’s worst outage since 2019. (Photo: Cloudfare (Headquarters) Facebook) 

In a candid post-mortem, Prince wrote that the Tuesday outage—which knocked out everything from OpenAI’s ChatGPT to Uber to Spotify to, irony of ironies,

As per Downdetector.com, the issue was triggered “by a change to one of our database systems’ permissions.”

A few small problems led to a big failure, he wrote, which “caused the majority of core traffic to stop flowing” through the internet infrastructure company’s network, leading to quite a few Zoom meetings crashing yesterday.

“Given Cloudflare's importance in the internet ecosystem, any outage of any of our systems is unacceptable,” he wrote, adding that the incident was Cloudflare’s worst outage since 2019.

“That there was a period of time where our network was not able to route traffic is deeply painful to every member of our team. We know we let you down today.”

Words

Words

Words

“Given Cloudflare's importance in the internet ecosystem, any outage of any of our systems is unacceptable,” he wrote, adding that the incident was Cloudflare’s worst outage since 2019.

“That there was a period of time where our network was not able to route traffic is deeply painful to every member of our team. We know we let you down today.”