Globe Extends Roaming Credits, Free Prepaid Load To Customers In Quake-Hit Morocco

Globe is providing assistance in the form of postpaid roaming credits and free prepaid load to customers in Morocco following a powerful 6.8-magnitude earthquake near the ancient city of Marrakech.

Globe customers will be able to use its roaming services for making or receiving calls and sending text messages to all networks while in Morocco.

This will enable Globe customers to use its roaming services for making or receiving calls and sending text messages to all networks while in Morocco. To avail of these free roaming services, customers only need to connect to Globe’s roaming partners Orange and Inwi.

“We aim to offer immediate connectivity assistance to our customers in Morocco so they can reach out and communicate with their loved ones during this challenging time,” said Coco Domingo, Globe VP for Postpaid and International Business.

To make a call, dial “+” + country code + area code + telephone number (e.g., +63773101212) or dial “+” + country code + mobile number (e.g., +639171234567). To send a text, type “+” + country code + mobile number (e.g., +639171234567).

To use data roaming, customers can register for a Roam Surf promo via the GlobeOne app or by dialing *143#.

Once promo registration is successful, they can begin data browsing by enabling mobile data and data roaming in the phone’s settings and setting the network connection to 3G or LTE.

Postpaid customers also have the option to simply enable their mobile data and data roaming to activate Roam Surf 399 – an all-day data roaming service that automatically renews every 24 hours. No registration is required.

According to news reports, the earthquake, which struck Friday evening, has resulted in more than 2,000 casualties so far. It is one of the strongest temblors to hit the North African country in more than a century, leading to significant damage to buildings and infrastructure.

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