GLOBE TELECOM CITES IMPROVED SERVICE

Globe Telecom today said that it had been investing heavily to ensure “marked service improvements” and it has in fact set aside $1.2 billion in capital expenditures this year for its network and capacity infrastructure citing third-party analytics showing improvement in telco services in the country.

“We heed the call of the President to improve telco services, “ Globe said as it cited the findings of independent mobile analytics Open Signal that ranked the country “ as the fourth most improved country in mobile video experience.”

“Today the Globe network is running at 4G/LTE,” the telco firm said as it bared the continuing challenges it had been trying to hurdle specifically on the permitting process for the installation of cellsite towers.

The long drawn permitting process across LGUs, HOAs and national agencies including the DOH and CAAP have hampered cellsite builds and laying down of fiber to homes, it said, adding that last year, it had launched 5G for Globe At Home and soon it will be launching mobile 5G services in the country.

Globally, we are being cited for having improved internet experience, Globe said.

“We express our optimism that the recently signed Joint Memorandum Circular 01s.2020 spearheaded by the DICT with other national agencies to fast track builds of telco towers will finally lead the way to a more robust connectivity in the country and provide internet services to every Filipino,” Globe said.

During this time of the pandemic, Globe has actively supported public and private hospitals, quarantine facilities, and frontliners.

“We are working with the Department of Education to assist the sector through low cost data plans and devices as well as teacher training, online platforms and mental health support.

Globe was also able to provide over P1.3 billion in combined services and assistance package for COVID-19 benefitting customers through services and promos, monetary and in-kind donations.