Globe Urges Global Action vs Online Scams, Pushes Resilient Path to 6G

As global uncertainty and digital threats intensify, Globe is calling for a more disciplined and people-focused approach to the future of connectivity.

Globe CEO Carl Cruz joins global telecom leaders in Tokyo to discuss 6G development and anti-scam efforts. (Photo: GSMA APAC Facebook)

In Tokyo, Globe President and CEO Carl Cruz participated in two key international engagements, joining industry leaders to contribute to discussions on 6G and strengthen collective action against online scams.

Cruz took part in the Digital Nations Summit, where global telecom and technology leaders discussed the evolution of 5G-Advanced and the path toward 6G.

He also joined industry discussions on combating digital fraud, including efforts under the United Against Scams initiative, reinforcing the need to embed trust and security at the core of the digital ecosystem.

Cruz is among global telecom leaders who signed the Tokyo Accord alongside representatives from NTT DOCOMO, KDDI, SoftBank, Rakuten Mobile, LG Uplus, the XG Mobile Promotion Forum, the 6G Forum, the Bharat 6G Alliance, and the GSMA, committing to the development of secure, inclusive, and resilient digital ecosystems.

“Connectivity today carries far more than data. It carries trust, livelihoods, and the ability of people to stay connected in moments that matter most,” Cruz said.

“As we look toward 6G, the priority is clear. We have to build networks that are resilient, secure, and dependable in everyday life, especially when conditions are most challenging.”

From speed to stability

At the Digital Nations Summit, Globe emphasized that the future of connectivity must move beyond peak performance metrics and focus on consistency.

While 6G is expected to unlock new capabilities through AI-native infrastructure, Cruz underscored that what matters most to customers is a connection that works when they need it.

For the Philippines, where geography and natural disasters continue to challenge infrastructure, this approach is critical.

Globe highlighted the importance of hybrid connectivity models that combine terrestrial networks with satellite technologies to ensure continuous service across more than 7,000 islands.

“Resilience is no longer optional. It is the standard people expect,” Cruz said.

“A stable connection that holds under pressure is far more valuable than speed that cannot be sustained.”

Strengthening trust in a high-risk digital environment

In a separate engagement focused on online security, Globe underscored the urgency of strengthening digital trust as scams and cyber threats escalate globally.

The company noted that in the Philippines, suspected fraud rates have reached 13 percent, more than double the global average of 5 percent, while 34 percent of users have experienced scams.

These risks are rising alongside the rapid expansion of the digital economy, which is projected to reach $36 billion.

Globally, scams have already resulted in an estimated $1 trillion in losses, reinforcing the need for stronger safeguards across networks and platforms.

“Trust is the backbone of the digital economy,” Cruz said. “If people do not feel safe, they disengage. That is why security, privacy, and accountability must be built into the network from the start.”

Globe said it has taken an active role in strengthening protection at scale, blocking 967 million scam and spam messages and more than 17,000 malicious domains in 2025 alone, alongside programs that engaged nearly 17,000 users to build digital safety awareness.

A disciplined path to 6G

Across both engagements, Globe maintained that innovation must translate into real-world value.

As the industry begins shaping the 6G roadmap, the company is advocating early engagement while remaining grounded in practical use cases and sustainable investments.

Cruz highlighted the importance of regional collaboration, noting that Asia-Pacific’s diversity offers a unique opportunity to develop and scale solutions across different environments, from dense urban centers to remote communities.

“We are not chasing technology for its own sake,” he said. “We are focused on what it enables: better services, stronger economies, and a more secure digital environment for everyone.”