NAIA 2 Now AirAsia PH's Domestic Hub

AirAsia Philippines will transfer all of its domestic flights to a Ninoy Aquino International Airport (NAIA) Terminal 2 effective July 1, 2023, while maintaining NAIA Terminal 3 for all international flights, the budget carrier announced.

Photo Insert: The budget carrier's transfer to NAIA T2 is part of the Manila International Airport Authority’s (MIAA) Schedule and Terminal Assignment Rationalization (STAR) meant to decongest NAIA Terminal 4.

“Our transfer to NAIA 2 is a winning move for our guests. They can now enjoy a bigger space and expect better airport service," says AirAsia Philippines Chief Executive Officer Ricky Isla.

He noted: "Now that we are on the growth stage, we look forward to expanding our domestic routes and capacity through this new terminal building."

The budget carrier's transfer to NAIA T2 is part of the Manila International Airport Authority’s (MIAA) Schedule and Terminal Assignment Rationalization (STAR) meant to decongest NAIA Terminal 4.

“Change is good and we are embracing it. Weeks before our scheduled transfer we’ve already sent preflight notifications to our guests via SMS, registered email and have announced the movement extensively through our social media platforms," according to Isla.

He added: "Also, we are working closely with MIAA management to make sure that we close the gaps of confusion among guests during the first few weeks of operation"

"The transfer of AirAsia’s domestic flights to Terminal 2 is anticipated to greatly benefit its passengers and boost consideration for local tourism," remarked MIAA OIC Bryan Co.

"Those flying with the airline can expect more spacious accommodations, a higher safety rating, and greater overall ease of access at T2, in line with our efforts to elevate guests’ overall experience at NAIA," he explained.

Once operational, AirAsia Philippines will be using NAIA T2’s 20 check-in counters and four online check-in kiosks at the South Wing of the terminal. This doubles the number of NAIA T4’s check-in counters which is expected to make foot traffic faster.

NAIA T2’s departure gates have a sitting capacity of more than 13,000, a dramatic improvement from NAIA T4’s 969 capacity. NAIA T2’s ground floor is also accessible to a variety of transportation options such as transfer buses, car rentals, TNVS, and taxis.

However, the airline still advises passengers to be at the NAIA Terminal 2 at least three hours before their scheduled departure to allow smooth check-in procedures.

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