PAGCOR’s 16 Casino Filipino Sites Earn ISO 9001:2015 Certification

The Philippine Amusement and Gaming Corporation (PAGCOR) has secured ISO 9001:2015 certification for 16 of its Casino Filipino sites and branches, highlighting the agency’s commitment to internationally recognized quality standards.

PAGCOR Chairman and CEO Alejandro H. Tengco (center) receives the ISO 9001:2015 certification for 16 Casino Filipino sites from DQS Certification Philippines Managing Director Romeo Zamora (second from left) during an awarding ceremony on Aug. 13, 2026. Also shown are PAGCOR Director Gilbert C. Remulla (left) and Directors Jose Maria C. Ortega and Francis Democrito C. Concordia (right). [Photo: PAGCOR]

PAGCOR Chairman and CEO Alejandro H. Tengco received the certification from DQS Certification Phils. Inc. during an awarding ceremony on Thursday, Aug. 13, at the PAGCOR Corporate Office in Pasay City.

The certification followed surveillance audits conducted from March 2 to 5 and March 9 to 10, 2026, covering the 16 Casino Filipino sites.

The certified sites are Casino Filipino Mactan, Venezia, Calamba, Town Center, Premier, Apo View, El Rancho, Fuente, Subic Bay Yacht Club, Tropicana, Adriatico, Grand Imperial Gensan, Iloilo, Oriental Pavilion, Leisure World, and Cagayan Valley.

Tengco said the certification marks another milestone for PAGCOR.

“This milestone reflects the dedication of our people and our collective commitment to raising the standards of PAGCOR’s operations. I thank everyone who worked hard to make this certification possible,” Tengco said.

He said the certification should translate into sustained improvements in the agency’s systems and processes.

“ISO certification provides a framework for strengthening our processes, improving efficiency and ensuring greater consistency and accountability in the way we deliver our mandate,” he said.

Tengco also called on PAGCOR personnel to support the implementation of the agency’s Quality and Environmental Management System and its environmental sustainability initiatives.

“Quality and environmental responsibility must be part of our continuing work. I encourage everyone to contribute to these efforts,” he said.

The ISO 9001:2015 certification for the 16 sites is valid until March 22, 2029, subject to the completion of annual surveillance audits.