Ticketmaster Debacle Pisses Off Taylor Swift

Ticketmaster has been having issues selling tickets since its merger with LiveNation in 2010. Taylor Swift's Eras Tour debacle is the latest in a series of events that left fans brokenhearted, Rebecca Cohen and Juliana Kaplan reported for Insider.

Photo Insert: Promotional poster for Taylor Swift's "The Eras Tour"

As of Friday, the Department of Justice (DOJ) is investigating the ticketing giant to see if it has abused its power.

After Taylor Swift's millions of fans nearly broke the Ticketmaster website this week, the ticket-selling giant announced general sales for her highly-anticipated Eras Tour, scheduled for Friday, would be canceled.

"The merger has led to substantially higher ticketing fees by Ticketmaster, less innovation in the market, and probably a reduction in concert promotions," David Balto, the former policy director of the Federal Trade Commission and a public interest antitrust lawyer, told Insider.

It was he who warned against the planned merger in 2009.

The chaos left fans devastated. Swift on Friday sought to quell frustrations, saying that Ticketmaster sold 2.4 million tickets to her 52-show stadium tour that kicks off in Glendale, Arizona in March, and added that it "pisses me off" that so many of her fans struggled to secure seats.

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