U.S. Mortgage Firm Fires 900 Workers Via Zoom Announcement

Better.com CEO Vishal Garg announced the mortgage company is laying off about 9% of its workforce on a Zoom webinar Wednesday abruptly informing the more than 900 employees on the call they were being terminated just before the holidays, Ramishah Maruf reported for CNN Business.

Photo Insert: Better CEO Vishal Garg

"If you're on this call, you are part of the unlucky group that is being laid off," Garg said on the call, a recording of which was viewed by CNN Business. "Your employment here is terminated effective immediately."

He then said employees could expect an email from HR detailing benefits and severance.

"Having to conduct layoffs is gut-wrenching, especially this time of year," CFO Kevin Ryan said in a statement to CNN Business.

"However a fortress balance sheet and a reduced and focused workforce together set us up to play offense going into a radically evolving homeownership market."

Garg cited market efficiency, performance, and productivity as the reason behind the firings. Fortune later reported Garg accused the employees of "stealing" from their colleagues and customers by being unproductive and only working two hours a day.

"This is the second time in my career I'm doing this and I do not want to do this. The last time I did it, I cried," Garg said on the call, which remained short and emotionless. Among those fired were the diversity, equity, and inclusion recruiting team.

WEEKLY FEATURE : MVP Group Keeps Lights On During Pandemic