With Pagers, U.S. Banks Now Offer Safer And Better Customer Experience

In Brookfield, Wisconsin, waiting for a teller at Landmark Credit Union is a lot like waiting for a table at a restaurant.

Photo Insert: With pagers, banking clients waiting for service can keep their place in line while keeping their distance from other people, which is quite timely and practical since COVID-19 is still around.

The $5.8 billion credit union is innovatively trying to get rid of teller lines by handing out Coaster Pagers and letting people make appointments online.

Paul Meggers, President of JTECH, says that paging technology is now being used in a lot of places besides restaurants to make things better and safer for customers and staff.

As banks stop making customers wait in line, they are looking for ways to keep track of and communicate with the line of people waiting for service. This is where pagers come in. They are the best solution because they meet the needs of both the bank and the customer.

With pagers, customers who are waiting for service can keep their place in line while keeping their distance from other people, quite timely and practical, especially in this era of COVID-19.

Pagers are good for customers, but they are also good for banks.

However, customers are not the only ones who benefit from the use of pagers; banks also gain from their implementation. Pagers provide discreet communication capabilities that transcend language borders and satisfy the demands of the deaf and blind.

And let's not forget that pagers make a safer and more socially distant workplace for tellers and staff as well. Being confronted all day with a queue of people staring at you can not only be scary, but it also increases a frontline member’s imminent risk for COVID-19 infection.

As loyalty, contentment, and safety become increasingly related to the customer experience and business model, the era of customers waiting in line for service is coming to a close. Pagers and Push for Service Buttons are utilized by all businesses that service consumers, not just restaurants.

JTECH Coaster Pagers are available in the Philippines through its authorized reseller, G.U.L.F. Trading Wireless Solutions Corp. For more info, you may contact Mr. Charlie B. Velasco, VP-Head of Business Development on (02) 8442 46 99; (02) 8961 09 41; +63 917 311 2525; or via email: charlie.velasco@gulftrading.ph.

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