WhatsApp Back Online After Global Outage Miffs Users

Messaging app WhatsApp was starting to come back online at 0900 GMT (5 p.m., Oct. 25, 2022, in Manila) and the company said the issue has been fixed after users across the world reported problems earlier on Tuesday, Reuters reported.

Photo Insert: WhatsApp's latest outage came during the festive season in India - its biggest market by user count - when people use the platform even more than usual to send season's greetings.

At around 0750 GMT, outage reporting site Downdetector had shown over 68,000 users had reported problems with the app in the United Kingdom. Problems were reported by 19,000 people in Singapore and 15,000 people in South Africa, as well.

"We know people had trouble sending messages on WhatsApp today. We have fixed the issue and apologise for any inconvenience," a spokesperson for WhatsApp parent company Meta Platforms (META.O) said. The company did not disclose the reason for the outage.

WhatsApp has become a critical means of communication for households and businesses. When WhatsApp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram.

"This highlights the significance of vast hosting companies directing data around the internet along with companies and individuals relying on single points of communication," said Jack Moore, advisor at Slovakia-based cybersecurity firm ESET.

"Multiple areas will inevitably be significantly impacted as a result of this downtime, along with a predicted financial hit but lessons from other recent prominent times when the internet has gone down will have hopefully taught many to have access to other forms of communication."

WhatsApp's latest outage came during the festive season in India - its biggest market by user count - when people use the platform even more than usual to send season's greetings. Shares of WhatsApp-parent Meta Platforms (META.O) fell 0.7% to $128.85 in premarket trading following the outage.

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