Apple Card, Issuer Goldman Sachs No. 1 In Customer Satisfaction In Midsize Credit Card Segment
Apple Card and issuer Goldman Sachs again topped the charts in the Midsize Credit Card Issuer segment of the annual J.D. Power U.S. Credit Card Satisfaction StudySM for the second year in a row.
Photo Insert: This is the second year in the row for the tandem in the J.D. Power 2022 U.S. Credit Card Satisfaction Study.
Apple Card and issuer Goldman Sachs also ranked highest across all of the surveyed categories in the Midsize Credit Card Issuer segment for the second straight year, including interaction, credit card terms, communication, benefits and services, rewards, and key moments.
“Enhancing our customers’ lives is at the heart of what we do, so we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet.
“We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools and award-winning customer satisfaction to our Apple Card users.”
“As we continue to serve more and more people, we are thrilled to once again be recognized by our customers and J.D. Power as No. 1 in customer satisfaction among midsize credit card issuers,” said Peeyush Nahar, Goldman Sachs’s global head of Consumer Business.
“We look forward to continuing to work with our partners at Apple to deliver valuable, consumer-centric products that provide an award-winning customer experience.”